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Thursday, May 12, 2011

New Presentation: Redesigning Public Services

New Presentation: Redesigning Public Services


New Presentation: Redesigning Public Services

Posted: 12 May 2011 06:00 AM PDT

Here’s my newest presentation, given today at INCOL (Inland Northwest Council of Libraries). It was a fun day – and I was able to hang out at Coeur d’Alene Public Library in Coeur d’Alene, ID.

Here’s the Slideshare version of the presentation!

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